{"id":10810,"date":"2021-02-02T20:07:56","date_gmt":"2021-02-02T17:07:56","guid":{"rendered":"https:\/\/www.hhotels.gr\/princessandriana\/?page_id=10810"},"modified":"2026-04-08T13:05:15","modified_gmt":"2026-04-08T10:05:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hhotels.gr\/princessandriana\/the-hotel\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; enable_first_overlay=&#8221;true&#8221; first_overlay_opacity=&#8221;20&#8243; first_background_color=&#8221;#0a0a0a&#8221; css=&#8221;.vc_custom_1615816931090{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https:\/\/www.hhotels.gr\/princessandriana\/wp-content\/uploads\/2019\/08\/h-hotels-collection-princess-andriana-faq-slider.jpg?id=11813) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;100px&#8221;][vc_empty_space height=&#8221;100px&#8221;]<!--================ Section Heading ================-->\n<script>\n    (function($){\n        'use strict';\n\n        if(!$) return;\n\n        $(function(){\n            if(window.appear) {\n                appear({\n                    elements: function(){\n                        return document.querySelectorAll('#vc-milenia-section-heading-ce7b4285bfa2f8e083b41b462f76fab6-17830290061167630126');\n                    },\n                    appear: function(element) {\n                        var $el = $(element);\n                        $el.addClass('milenia-visible').addClass($el.data('animation'));\n                    },\n                    reappear: false,\n                    bounds: -200\n                });\n            }\n        });\n    })(window.jQuery);\n<\/script>\n<div id=\"vc-milenia-section-heading-ce7b4285bfa2f8e083b41b462f76fab6-17830290061167630126\" class=\"milenia-section-heading text-center vc_custom_1762945593629 title-white-center milenia-visible\" data-animation=\"none\">\n    \n    <h2 class=\"milenia-section-title milenia-font--first-accented\" style=\"color: #ffffff;font-size: 30px;line-height: 30px;text-transform: none;font-style: normal;font-weight: 600;\">Princess Andriana Resort &amp; Spa<\/h2>\n\n    <p class=\"milenia-section-description milenia-font--like-body\" style=\"color: #ffffff;font-size: 18px;line-height: 30px;text-transform: none;font-style: normal;font-weight: 400;\">FAQ<\/p>\n\n<\/div>\n<!--================ End of Section Heading ================-->\n[vc_empty_space height=&#8221;100px&#8221;][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;padding50&#8243; css=&#8221;.vc_custom_1599242965361{margin-top: 50px !important;margin-bottom: 20px !important;}&#8221;][vc_column parallax=&#8221;content-moving&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1598216422536{padding-top: 2em !important;padding-right: 3.5em !important;padding-bottom: 3em !important;padding-left: 2em !important;}&#8221;][vc_empty_space height=&#8221;50px&#8221;][vc_tta_accordion shape=&#8221;square&#8221; gap=&#8221;30&#8243; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;WILL MY CARD BE CHARGED OR PRE-AUTHORISED AT CHECK-IN?&#8221; tab_id=&#8221;1768292111114-3dc6e12f-29ac&#8221;][vc_column_text]Upon check-in, a pre-authorisation will be taken on guests\u2019 valid credit or debit card (100\u20ac per stay). This is not a charge, but a temporary hold to guarantee the stay and cover any incidental charges. The amount held will be released by the bank shortly after check-out, subject to their processing times.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHICH CREDIT OR DEBIT CARDS ARE ACCEPTED?&#8221; tab_id=&#8221;1768292076277-ca2efbe6-58a1&#8243;][vc_column_text]Cards accepted: Visa, MasterCard, Maestro, American Expess.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHERE CAN I FIND ATM MACHINE?&#8221; tab_id=&#8221;1599242291009-9ca86937-ecd8&#8243;][vc_column_text]An ATM machine can be found in the lobby of the hotel.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;DO YOU PROVIDE BEACH\/POOL TOWELS AND WHERE CAN I GET THEM?&#8221; tab_id=&#8221;1599242291024-e7258a2e-b75c&#8221;][vc_column_text]Beach towels are provided free of charge at our Euphoria Spa.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;DO I HAVE TO PAY TO USE THE WATERPARK? ALSO, WHO IS ALLOWED TO ACCESS THE WATERPARK?&#8221; tab_id=&#8221;1759399548449-a25409e4-854c&#8221;][vc_column_text]Use of the waterpark is free for guests of Princess Andriana Resort &amp; Spa.<br data-start=\"264\" data-end=\"267\" \/>External guests are required to pay an entrance fee.<br data-start=\"323\" data-end=\"326\" \/>Children up to 1.2 meters tall are allowed in the waterpark.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHERE DO I GET A BUS OR A TAXI?&#8221; tab_id=&#8221;1599242374511-f3be4b8b-3cc0&#8243;][vc_column_text]A local bus service operates on a daily basis. Bus stop is within 200 meters, across the hotel. Please find below the bus timetable. A taxi pick-up can be arranged at the Front Desk.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHAT IS THE CHECK-IN\/OUT TIME ?&#8221; tab_id=&#8221;1599242405002-81482f73-05d1&#8243;][vc_column_text]The check -in time is at 15:00 pm and check-out\u00a0 is at 12:00 pm. Should you require a late check-out, please contact the Front Desk.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;IS THERE A DRESS CODE?&#8221; tab_id=&#8221;1599242439140-75a93dc5-5c3d&#8221;][vc_column_text]Dress code applies during dinner to all restaurants of the hotel . Dress code is smart casual for both ladies and gentlemen. Smart jeans or nice shorts with fully covered shoes are allowed, but please refrain from wearing sportswear, tracksuits, and swimwear or ripped clothing. Ladies are kindly asked to dress modestly.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHAT CAN I DO WHEN BREAKFAST HOURS ARE LATER THAN MY DEPARTURE TIME?&#8221; tab_id=&#8221;1599242463385-20b61632-da12&#8243;][vc_column_text]Should you depart before breakfast, we can arrange early breakfast for you. Please contact the Front Desk two days in advance.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;DO YOU PROVIDE INTERNET ACCESS?&#8221; tab_id=&#8221;1599242485350-38496a46-17bd&#8221;][vc_column_text]\u2022 WiFi is available in all areas and it is free of charge.<br \/>\n\u2022There is a fast internet option available with extra charge.\u00a0Please contact the front desk to activate this service.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;HOW CAN I MAKE A RESERVATION AT A RESTAURANT?&#8221; tab_id=&#8221;1599242517958-708791b1-f999&#8243;][vc_column_text]To reserve a table at our restaurant, please contact the reception desk. For your convenience, we kindly ask that reservations be made at least 3 days in advance. Reservations can be arranged upon arrival, through our app, or by speaking with the front desk or guest relations team.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;IS THERE A CONVENIENCE STORE ON SITE?&#8221; tab_id=&#8221;1599242544556-e7b8f174-0dac&#8221;][vc_column_text]\u201cAgora\u201d Supermarket (convenience store) operates on a daily basis with a variety of goods, souvenirs and the friendliest service. Operation hours: 8:00 a.m. to 11:00 p.m.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHERE CAN I RENT A CAR?&#8221; tab_id=&#8221;1599242563480-1ac8a9dd-4b43&#8243;][vc_column_text]Feel free to contact our Front Desk if you would like to rent a car, motorbike or bicycle. Our preferred and trusted car rental partner \u201cGeorge Cars\u201d has their own stand in the lobby area\/info room and a representative is available every day to help you with any queries you may have.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;CAN I FIND A JEWELRY STORE AT THE HOTEL?&#8221; tab_id=&#8221;1599242594607-c6446b45-aa7d&#8221;][vc_column_text]At the hotel premises you will find the Gioiello Jewelry Shop. Operation hours: Monday \u2013 Saturday from 11:00 a.m. to 23:00 p.m. Sunday from 15:00 p.m. to 23:00 p.m.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; enable_first_overlay=&#8221;true&#8221; first_overlay_opacity=&#8221;20&#8243; first_background_color=&#8221;#0a0a0a&#8221; css=&#8221;.vc_custom_1615816931090{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https:\/\/www.hhotels.gr\/princessandriana\/wp-content\/uploads\/2019\/08\/h-hotels-collection-princess-andriana-faq-slider.jpg?id=11813) !important;background-position: center !important;background-repeat:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4162,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10810","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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