{"id":10810,"date":"2021-02-02T20:07:56","date_gmt":"2021-02-02T17:07:56","guid":{"rendered":"https:\/\/www.hhotels.gr\/princesssun\/?page_id=10810"},"modified":"2026-03-27T12:14:29","modified_gmt":"2026-03-27T09:14:29","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.hhotels.gr\/princesssun\/the-hotel\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; full_height=&#8221;yes&#8221; enable_first_overlay=&#8221;true&#8221; first_overlay_opacity=&#8221;20&#8243; first_background_color=&#8221;#0a0a0a&#8221; css=&#8221;.vc_custom_1772618155469{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(http:\/\/www.hhotels.gr\/princesssun\/wp-content\/uploads\/2019\/08\/h-hotels-collection-princess-sun-faq-slider.jpg?id=10811) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;100px&#8221;][vc_empty_space height=&#8221;100px&#8221;]<!--================ Section Heading ================-->\n<script>\n    (function($){\n        'use strict';\n\n        if(!$) return;\n\n        $(function(){\n            if(window.appear) {\n                appear({\n                    elements: function(){\n                        return document.querySelectorAll('#vc-milenia-section-heading-38d6e83804d8ab53ece7b6445f21fe0e-1780558016262604380');\n                    },\n                    appear: function(element) {\n                        var $el = $(element);\n                        $el.addClass('milenia-visible').addClass($el.data('animation'));\n                    },\n                    reappear: false,\n                    bounds: -200\n                });\n            }\n        });\n    })(window.jQuery);\n<\/script>\n<div id=\"vc-milenia-section-heading-38d6e83804d8ab53ece7b6445f21fe0e-1780558016262604380\" class=\"milenia-section-heading text-center vc_custom_1773148670373 title-white-center milenia-visible\" data-animation=\"none\">\n    \n    <h2 class=\"milenia-section-title milenia-font--first-accented\" style=\"color: #ffffff;font-size: 30px;line-height: 30px;text-transform: none;font-style: normal;font-weight: 600;\">Princess Sun Hotel &amp; Spa<\/h2>\n\n    <p class=\"milenia-section-description milenia-font--like-body\" style=\"color: #ffffff;font-size: 18px;line-height: 30px;text-transform: none;font-style: normal;font-weight: 400;\">Frequently Asked Questions<\/p>\n\n<\/div>\n<!--================ End of Section Heading ================-->\n[vc_empty_space height=&#8221;100px&#8221;][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;padding50&#8243; css=&#8221;.vc_custom_1599242965361{margin-top: 50px !important;margin-bottom: 20px !important;}&#8221;][vc_column parallax=&#8221;content-moving&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1598216422536{padding-top: 2em !important;padding-right: 3.5em !important;padding-bottom: 3em !important;padding-left: 2em !important;}&#8221;][vc_empty_space height=&#8221;50px&#8221;][vc_tta_accordion shape=&#8221;square&#8221; gap=&#8221;30&#8243; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;WILL MY CARD BE CHARGED OR PRE-AUTHORISED AT CHECK-IN?&#8221; tab_id=&#8221;1768294060366-d240befd-4095&#8243;][vc_column_text]Upon check-in, a pre-authorisation will be taken on guests\u2019 valid credit or debit card (100\u20ac per stay). This is not a charge, but a temporary hold to guarantee the stay and cover any incidental charges. The amount held will be released by the bank shortly after check-out, subject to their processing times.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHICH CREDIT OR DEBIT CARDS ARE ACCEPTED?&#8221; tab_id=&#8221;1768294017191-a8267cfa-d835&#8243;][vc_column_text]Cards accepted: Visa, MasterCard, Maestro, American Express.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHERE CAN I FIND AN ATM MACHINE\/CURRENCY EXCHANGE SERVICE?&#8221; tab_id=&#8221;1599242291009-9ca86937-ecd8&#8243;][vc_column_text]Currency exchange services are not provided.<br \/>\nAn ATM machine can be found within 500 meters from the hotel.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;DO YOU PROVIDE BEACH\/POOL TOWELS?&#8221; tab_id=&#8221;1599242291024-e7258a2e-b75c&#8221;][vc_column_text]Beach towels are provided at the hotel spa free of charge and can be changed every two days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHERE DO I GET A BUS OR A TAXI?&#8221; tab_id=&#8221;1599242374511-f3be4b8b-3cc0&#8243;][vc_column_text]A local bus service operates on a daily basis. There is a bus stop 400 metres from the hotel. You may enquire a bus itinerary at the Reception. A taxi pick-up can be arranged at the Reception.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHAT IS THE CHECK\u2013OUT TIME?&#8221; tab_id=&#8221;1599242405002-81482f73-05d1&#8243;][vc_column_text]Check-out time is at 12:00 hrs (noon). Late check-out is possible upon availability and on request; please contact the Front Desk should you require late check-out.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;IS THERE A DRESS CODE?&#8221; tab_id=&#8221;1599242439140-75a93dc5-5c3d&#8221;][vc_column_text]The dress code both for ladies and gentlemen is smart causal at the \u201cSunset\u201d Restaurant at dinner time. Smart jeans or nice shorts with fully covered shoes are allowed, but please refrain from wearing sportswear, tracksuits, and swimwear or ripped clothing. Ladies are kindly asked to dress modestly.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHAT CAN I DO WHEN BREAKFAST HOURS ARE LATER THAN MY DEPARTURE TIME?&#8221; tab_id=&#8221;1599242463385-20b61632-da12&#8243;][vc_column_text]In case you depart before breakfast, we can arrange early breakfast for you including coffee, cookies and cakes. Please contact Reception before 20:00, the evening prior to your departure.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHAT ARE THE OPTIONS FOR DINING FOR LATE ARRIVALS?&#8221; tab_id=&#8221;1599242485350-38496a46-17bd&#8221;][vc_column_text]In case you arrive after 21:30 hrs, we can arrange some sandwiches at your room upon arrival. Please contact us one day in advance.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;DO YOU PROVIDE INTERNET ACCESS?&#8221; tab_id=&#8221;1599242517958-708791b1-f999&#8243;][vc_column_text]Wi-Fi internet access is available in all areas and is free of charge.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;HOW CAN I MAKE A RESERVATION AT A RESTAURANT?&#8221; tab_id=&#8221;1599242544556-e7b8f174-0dac&#8221;][vc_column_text]For restaurant reservations please contact our reception desk. Kindly note that for your convenience, a reservation is required 1 day in advance.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHERE CAN I RENT A CAR?&#8221; tab_id=&#8221;1599242563480-1ac8a9dd-4b43&#8243;][vc_column_text]Car rentals may be arranged at the car rental desk, situated at the lobby of the hotel.<\/p>\n<p>A representative of our preferred and trusted car rental partner \u201cMarsters Cars\u201d is available every day to assist you with any enquires you may have.You can contact them at info@marster.gr or visit their website at<\/p>\n<p><a href=\"https:\/\/marster.gr\/\">https:\/\/marster.gr\/<\/a><\/p>\n<p>The hotel also has its own free parking lot.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;IS THERE A DOCTOR ON CALL?&#8221; tab_id=&#8221;1599242594607-c6446b45-aa7d&#8221;][vc_column_text]In the unfortunate even of not feeling well, there is a doctor on call, 24\/7 (extra charge). Also, there is a pharmacy within 500 metres from the hotel.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;IS THERE CONVENIENCE STORE AT THE HOTEL?&#8221; tab_id=&#8221;1612285457154-ffc416f5-7368&#8243;][vc_column_text]Right outside the hotel, there a convenience store, operating daily, with a variety of goods, souvenirs and the friendliest of service.<\/p>\n[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; full_height=&#8221;yes&#8221; enable_first_overlay=&#8221;true&#8221; first_overlay_opacity=&#8221;20&#8243; first_background_color=&#8221;#0a0a0a&#8221; css=&#8221;.vc_custom_1772618155469{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(http:\/\/www.hhotels.gr\/princesssun\/wp-content\/uploads\/2019\/08\/h-hotels-collection-princess-sun-faq-slider.jpg?id=10811) !important;background-position: center<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4162,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10810","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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