{"id":10810,"date":"2021-02-02T20:07:56","date_gmt":"2021-02-02T17:07:56","guid":{"rendered":"https:\/\/www.hhotels.gr\/rodosprincess\/?page_id=10810"},"modified":"2026-04-08T12:20:08","modified_gmt":"2026-04-08T09:20:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hhotels.gr\/rodosprincess\/the-hotel\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; enable_first_overlay=&#8221;true&#8221; first_overlay_opacity=&#8221;20&#8243; first_background_color=&#8221;#0a0a0a&#8221; css=&#8221;.vc_custom_1736864444391{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https:\/\/www.hhotels.gr\/rodosprincess\/wp-content\/uploads\/2022\/12\/drz_rhodos-princess_29945-scaled.jpg?id=14286) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;50px&#8221;]<!--================ Section Heading ================-->\n<script>\n    (function($){\n        'use strict';\n\n        if(!$) return;\n\n        $(function(){\n            if(window.appear) {\n                appear({\n                    elements: function(){\n                        return document.querySelectorAll('#vc-milenia-section-heading-a37a7d4a3cc128937d173935b7b90121-1783610405274596321');\n                    },\n                    appear: function(element) {\n                        var $el = $(element);\n                        $el.addClass('milenia-visible').addClass($el.data('animation'));\n                    },\n                    reappear: false,\n                    bounds: -200\n                });\n            }\n        });\n    })(window.jQuery);\n<\/script>\n<div id=\"vc-milenia-section-heading-a37a7d4a3cc128937d173935b7b90121-1783610405274596321\" class=\"milenia-section-heading text-center vc_custom_1758805891841 title-white-center milenia-visible\" data-animation=\"none\">\n    \n    <h2 class=\"milenia-section-title milenia-font--first-accented\" style=\"color: #ffffff;font-size: 30px;line-height: 30px;text-transform: none;font-style: normal;font-weight: 600;\">Rodos Princess Beach Resort &amp; Spa<\/h2>\n\n    <p class=\"milenia-section-description milenia-font--like-body\" style=\"color: #ffffff;font-size: 18px;line-height: 30px;text-transform: none;font-style: normal;font-weight: 400;\">FAQ<\/p>\n\n<\/div>\n<!--================ End of Section Heading ================-->\n[vc_empty_space height=&#8221;100px&#8221;][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;padding50&#8243; css=&#8221;.vc_custom_1599242965361{margin-top: 50px !important;margin-bottom: 20px !important;}&#8221;][vc_column parallax=&#8221;content-moving&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1598216422536{padding-top: 2em !important;padding-right: 3.5em !important;padding-bottom: 3em !important;padding-left: 2em !important;}&#8221;][vc_empty_space height=&#8221;50px&#8221;][vc_tta_accordion shape=&#8221;square&#8221; gap=&#8221;30&#8243; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;WILL MY CARD BE CHARGED OR PRE-AUTHORISED AT CHECK-IN?&#8221; tab_id=&#8221;1768293425505-816e6be9-4ee9&#8243;][vc_column_text]Upon check-in, a pre-authorisation will be taken on guests\u2019 valid credit or debit card (100\u20ac per stay). This is not a charge, but a temporary hold to guarantee the stay and cover any incidental charges. The amount held will be released by the bank shortly after check-out, subject to their processing times.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHICH CREDIT OR DEBIT CARDS ARE ACCEPTED?&#8221; tab_id=&#8221;1768293327482-52cdb7e5-7930&#8243;][vc_column_text]Cards accepted: Visa, MasterCard, Maestro, American Express.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHERE CAN I FIND AN ATM MACHINE\/CURRENCY EXCHANGE SERVICE?&#8221; tab_id=&#8221;1599242291009-9ca86937-ecd8&#8243;][vc_column_text]An ATM machine can be found within 500 meters from the hotel.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;DO YOU PROVIDE BEACH\/POOL TOWELS?&#8221; tab_id=&#8221;1599242291024-e7258a2e-b75c&#8221;][vc_column_text]Beach Towels are provided by the hotel free of charge and can be changed every two days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHERE DO I GET A BUS OR A TAXI?&#8221; tab_id=&#8221;1599242374511-f3be4b8b-3cc0&#8243;][vc_column_text]A local bus service operates on a daily basis. There is a bus stop just outside the hotel. A taxi pick-up can be arranged at the Front Desk.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHAT IS THE CHECK\u2013OUT TIME?&#8221; tab_id=&#8221;1599242405002-81482f73-05d1&#8243;][vc_column_text]Check-out time is at 12:00 hrs (noon). Late check-out is possible upon availability and on request; please contact the Front Desk should you require late check-out.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;IS THERE A DRESS CODE?&#8221; tab_id=&#8221;1599242439140-75a93dc5-5c3d&#8221;][vc_column_text]There is a dress code at dinner time at \u201cDionysos\u201d Main Restaurant and at the \u201cVenus\u201d Pool Restaurant. It is smart casual for both ladies and gentlemen. Smart jeans or nice shorts with fully covered shoes are allowed, but please refrain from wearing sportswear, tracksuits, and swimwear or ripped clothing. Ladies are kindly asked to dress modestly.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHAT CAN I DO WHEN BREAKFAST HOURS ARE LATER THAN MY DEPARTURE TIME?&#8221; tab_id=&#8221;1599242463385-20b61632-da12&#8243;][vc_column_text]In case you depart before breakfast, we can arrange early breakfast for you. Please contact the Front Desk two days in advance.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;DO YOU PROVIDE INTERNET ACCESS?&#8221; tab_id=&#8221;1599242517958-708791b1-f999&#8243;][vc_column_text]\u2022 WiFi internet access is available in all areas and is free of charge.<br \/>\n\u2022 There is a fast internet option available with extra charge.<br \/>\n\u2022 An Internet corner is available with extra charge.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;HOW CAN I MAKE A RESERVATION AT A RESTAURANT?&#8221; tab_id=&#8221;1599242544556-e7b8f174-0dac&#8221;][vc_column_text]For restaurant reservations please contact our reception desk. Kindly note that for your convenience, a reservation is required 1 day in advance.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;WHERE CAN I RENT A CAR?&#8221; tab_id=&#8221;1599242563480-1ac8a9dd-4b43&#8243;][vc_column_text]Car rentals may be arranged at the car rental desk, situated at the lobby of the hotel.<\/p>\n<p>A representative of our preferred and trusted <em>Marster Cars\u00a0<\/em>is available everyday to assist you or you can contact them at info@marster.gr<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"4yheZUp8b8\"><p><a href=\"https:\/\/marster.gr\/\">Homepage<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Homepage&#8221; &#8212; Marster\" src=\"https:\/\/marster.gr\/embed\/#?secret=UgEtw4GDVw#?secret=4yheZUp8b8\" data-secret=\"4yheZUp8b8\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p>Further to that the hotel has its own parking lot.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;IS THERE A DOCTOR ON CALL?&#8221; tab_id=&#8221;1599242594607-c6446b45-aa7d&#8221;][vc_column_text]In the unfortunate even of not feeling well, there is a doctor on call, 24\/7 (extra charge). 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